Privacy Policy

Effective Date: 11/01/2024

Northwest Florida Landscaping LLC (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, and communications.

By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information from you:

1. Personal Information:

   • Name
   • Email address
   • Phone number
   • Billing and payment details
   • Mailing address

2. Non-Personal Information:

   • IP address
   • Browser type
   • Interaction with our website or marketing communications (e.g., email opens, link clicks)

3. Other Information:

   • Communication preferences
   • Details related to your landscaping needs or preferences

How We Use Your Information

We use your information to:

• Provide services, such as landscaping consultations, maintenance, and installations.
• Process payments and manage billing.
• Communicate with you regarding appointments, promotions, and service updates.
• Improve our website, services, and customer experience.
• Comply with legal obligations and A2P 10DLC registration requirements.

How We Share Your Information

We do not sell or rent your information to third parties. However, we may share your information with:

1. Service Providers:

   • Payment processors, hosting services, and marketing platforms to facilitate business operations.

2. Compliance with Legal Requirements:

   • To comply with laws, regulations, or court orders.

3. Business Transfers:

   • In the event of a merger, sale, or transfer of our business assets.

Text Messaging (SMS) Policy

By providing your phone number, you consent to receive text messages (SMS) from us regarding your services, reminders, promotions, and other updates.

• Message Frequency: Messages will vary based on your interactions and preferences.
• Opt-Out: You may opt out of SMS communication at any time by replying STOP to any message.
• Message and Data Rates: Standard message and data rates may apply based on your mobile carrier plan.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we securely delete it.

Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While we strive to protect your personal information, no security system is foolproof.

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails or SMS communications.
• File a complaint if you believe your privacy rights have been violated.

To exercise these rights, please contact us at 850-630-7752 or email us at nwfllandscapedesign@gmail.com

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Northwest Florida Landscaping LLC
Phone: 850-630-7752
Email: nwfllandscapedesign@gmail.com
Address:9403 Sonya Cir, Panama City Beach Florida  32407